Last Updated: 16th of August, 2024

At Wisegrove Art (“we,” “us,” “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.wisegrove.com] (the “Site”) and purchase products from us. By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information: When you purchase a product, register for an account, subscribe to our newsletter, or contact us, we may collect the following personal information:

• Name
• Email address
• Mailing address
• Phone number
• Payment information (such as credit card details)

1.2 Non-Personal Information: We may also collect non-personal information that does not identify you individually. This may include:

• IP address
• Browser type and version
• Operating system
• Browsing behavior on our Site (e.g., pages viewed, time spent on the Site)
• Referral source (how you reached our Site)

1.3 Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Site. For more information, please see our Cookies Policy.

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

2.1 To Process Orders: To process and fulfill your orders, including managing payments, shipping products, and providing order confirmations.

2.2 To Communicate with You: To send you updates regarding your order, respond to your inquiries, and provide customer support.

2.3 To Improve Our Services: To analyze how you use our Site and services, so we can improve our offerings, develop new products, and enhance user experience.

2.4 To Send Promotional Communications: If you opt-in, we may send you newsletters, special offers, and other promotional materials. You can unsubscribe from these communications at any time.

2.5 To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

3.1 Service Providers: We may share your information with third-party service providers, such as Gelato, who assist us in processing orders, shipping products, processing payments, and operating our Site. These third parties are contractually obligated to protect your information and only use it for the purposes we specify.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

3.3 Legal Compliance: We may disclose your information if required to do so by law or in response to a valid request from a governmental or regulatory authority.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. This includes implementing appropriate technical, administrative, and physical security measures. However, please be aware that no method of transmitting or storing data is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

You have certain rights regarding your personal information, including:

5.1 Access: You have the right to request access to the personal information we hold about you.

5.2 Correction: You have the right to request that we correct any inaccuracies in your personal information.

5.3 Deletion: You have the right to request that we delete your personal information, subject to certain legal restrictions.

5.4 Opt-Out: You have the right to opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

5.5 Data Portability: You have the right to request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our Site is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. International Data Transfers

If you are accessing our Site from outside Germany, please be aware that your information may be transferred to, stored, and processed in Germany, where our servers are located, and where our central database is operated. By using our Site, you consent to this transfer of your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.